1.2.1 Cancellation and Refund Policy

The Learner needs to submit the cancellation form as provided in the Annexure 4 which is also available on https://onlinevgu.com/cancellation-and-refund. The rules for the cancellation and refund as follows:

Timelines Timeline For Cancellation Request Receipt Refund Amount
Before Closure of last date of taking admission for the batch (As per UGC-timeline) 15 days or more 100%
Less than 15 days 90%
After Closure of last date of taking admission for the batch (As per UGC-timeline) Less than 15 days 80%
More than 15 days and less than 30 days 50%
More than 30 days Nil

For the cancellation, a learner needs to fill the cancellation form first and the same would be verified by the SRM team first and eligible cases will be transferred to Deputy Registrar-CDOE for further process.

Deputy Registrar-CDOE will complete the cancellation procedure at his end and then forward the case to Account department for clearance of the payment.

Refunds for eligible cases would be done within 45 days from the date of cancellation request received from the Learner.

After repaying admission cancellation amount to the Learners, the University will deduct the actual sharing amount from the bill of admission partners and delivery partners which they have claimed earlier from the University for the particular learner.

Note: Learners who have enrolled through EMI based loan facility offered through a Non-Banking Financial Company (NBFC) would have to adhere to: